EzFlipAcademy ("Company," "we," "our," or "us") is committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information across ezflipacademy.com, our programs, and our services. By accessing or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect both personally identifiable and anonymous data, including:
a) Personal Information
- Full name
- Email address
- Phone number
- Responses submitted through application forms, onboarding questionnaires, and prospect surveys
- Calendar booking details submitted through GoHighLevel when scheduling calls with our team
- Any other information you voluntarily provide through forms, onboarding, or direct communication with our team
With your permission, we may also access personal data stored on your device, such as your calendar, contacts, or messages, in order to deliver certain features or services. We may also access profile information from social platforms (e.g., Facebook, Instagram) if authorized by you.
Note: We do not store or access full payment details. All financial transactions are securely handled through third-party providers such as Whop.
b) Automatically Collected Data
We collect technical and behavioral data, which may be linked to personal data, using tools and technologies such as cookies, web beacons, and unique device identifiers. This may include:
- IP address
- Device and browser type
- Operating system
- Pages visited and interactions (clicks, searches, views)
- Location data (see below)
- Interactions with ads, landing pages, or external links
c) Location Data
We and our partners may collect real-time, precise location data to customize your experience. This location data is anonymized and not personally identifiable unless explicitly authorized. Consent for location data may be requested during your first use of the service.
2. How We Use Your Information
We use your data to:
- Provide and manage access to our programs, coaching calls, Skool community, and services
- Communicate updates, resources, and customer support
- Deliver marketing, retargeting, and SMS messages (opt-out available at any time)
- Customize content and advertising
- Ensure legal and regulatory compliance
- Improve service delivery through analytics and user behavior tracking
3. SMS and Text Message Communications
By providing your phone number and opting in, you expressly consent to receive SMS, text messages and Whatsapp messages from EzFlipAcademy sent through our text messaging provider (Simple Texting) or similar services. These messages may include program updates, onboarding information, coaching call reminders, community notifications, promotional offers, and customer support communications.
Consent: Your consent to receive SMS messages is not a condition of purchase. Message and data rates may apply depending on your carrier plan.
Message Frequency: Message frequency varies based on your engagement with our programs and services.
Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you may receive one final confirmation message. You can also request to opt out by emailing [email protected]
Help: For assistance, reply HELP to any message or contact us at [email protected]
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
No Third-Party Sharing: No mobile information (including phone numbers collected for SMS purposes and SMS consent data) will be shared with third parties or affiliates for marketing or promotional purposes. This information will only be shared with service providers necessary to deliver the messages you've consented to receive.
4. Data Sharing and Disclosure
We do not sell your personal data. However, we may share it under the following circumstances:
a) Trusted Partners and Vendors
We may share your information with:
- Whop (payment processing and program access)
- Skool (community access and communication)
- Go High Level (CRM, email, and automation)
- Simple Texting (SMS communications)
- Whatsapp (community communication, where applicable)
- Advertising and analytics platforms (e.g., Meta/Facebook, Google Analytics)
- Contractors and vendors working on our behalf, under strict confidentiality agreements
Analytics providers may access anonymous data (e.g., device ID, IP address) solely to help us understand service usage. No individual user data is shared beyond aggregate summaries.
b) Ad Tracking and Interest-Based Ads
Third-party ad networks may collect anonymized behavioral and location data to tailor advertising. This data is linked to your device but not directly to your identity. You may opt out of this at any time.
As stated in Section 3, no mobile information or SMS consent data will be shared with third parties for marketing or promotional purposes.
c) Legal and Special Circumstances
We may disclose your information:
- With your explicit consent
- When required by law
- When necessary to protect our rights or property
- In the event of a merger, acquisition, liquidation, or sale of assets
We will attempt to notify you in such cases, where legally permissible.
5. Data Access, Retention, and Deletion
You can:
- Sign into your account to view, update, or delete personal data
- Email us at [email protected] to request access or deletion of your data
We may retain some data indefinitely for operational, legal, or analytical purposes.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is fully immune to breaches. Protect your login credentials and contact us if you suspect unauthorized access.
7. Children's Privacy
We do not knowingly collect personal information from children under 13. If you believe such data has been submitted, contact us immediately so we can delete it or obtain parental consent.
8. International Data Transfers
Our services are operated in the United States and Saudi Arabia. By using our platform from outside the U.S. or Saudi Arabia, you consent to your data being processed and stored in the U.S. and Saudi Arabia
9. Your Privacy Choices
- Opt out of marketing communications using unsubscribe links or by contacting us directly
- Opt out of SMS messages by replying STOP to any text message
- Request deletion of your personal data
- Manage cookie preferences in your browser
- We do not respond to "Do Not Track" signals due to a lack of consistent industry standards
11. Updates to This Policy
This Privacy Policy may be updated from time to time. We encourage you to review it periodically for changes.
Contact Us
Questions or concerns? Contact us at:
Email: [email protected]
Website: ezflipacademy.com